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Instruction for US Orders

As per FDA regulations we can only sell the BioFlex Personal Therapy System in the United States with a prescription from a licensed practitioner which includes doctors, nurse practitioners, and in some states, chiropractors. Accordingly the steps for placing an order for delivery in the US are as follows;

  1. Once you’ve obtained a prescription either fax it to Meditech at 416-251-2446 or email a scanned copy to customerservice@bioflexpersonal.com along with a phone number where you can be reached during regular business hours (9-5 EST)

  2. A customer service representative will contact you within 24 business hours (Monday-Friday) to arrange for payment and shipping. Please note that we only accept credit card payments.
  3. If you do not hear from us within 24 hours please contact customer service at 1-844-770-0177 or customerservice@bioflexpersonal.com
  4. *The BioFlex Personal Therapy Systems are cleared for sale in the USA by the FDA as The “Home II” Therapy Systems under a 510k medical license.